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SMS Privacy Policy

You are a valued customer and we strongly believe in protecting the confidentiality and security of the information we collect about you as a customer, potential customer, or former customer. We have adopted the following policies and procedures to safeguard the personal information about you in our possession.

Our Privacy Pledge for Consumers that Opt-in to SMS Messages

  • We do not sell or rent customer information.

  • Our policy is to require all employees and companies providing services on our behalf to keep customer information confidential.

  • Our privacy policy applies to potential customers as well as current and former customers.

  • You will receive only the USAloans.com application updates, document requests, and customer-service SMS messages you have opted in to receive. This program does not send marketing or promotional messages.

  • No mobile opt-in or text message consent will be shared with third parties or affiliates.

SMS Information We Collect and Use

When you opt in, USAloans, Inc. collects your mobile phone number, consent preferences, and messaging records to provide application updates and customer service, respond to your requests, and manage opt-ins and opt-outs.

Message frequency varies. Message and data rates may apply. SMS consent is optional and is not a condition of submitting an application or purchasing goods or services. Reply STOP to opt out or HELP for assistance. You may receive one final opt-out confirmation. For support, call 888-505-0077.

Read our SMS Terms and Conditions and Privacy Policy — SMS Communications and Terms.

Safeguarding Personal Information

We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.

  • We have implemented physical, electronic and procedural safeguards to maintain confidentiality and integrity of the personal information in our possession and to guard against unauthorized access. These include among other things, procedures for controlling access to customer files, building security programs and information technology security measures such as the use of passwords, firewalls, plus virus and use detection software.

  • We continue to assess new technology as it becomes available and to upgrade our physical and electronic security systems as appropriate.

  • Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing or developing our products or services.

  • Our policy, which governs the conduct of all of our employees, requires all employees to safeguard personal information about the consumers and customers we serve or have served in the past.

Changes To This Privacy Policy 

We may make changes to our privacy policy in the future. We will not make any change affecting you without first sending you a revised privacy policy describing the change.

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Loan approval, rates, terms, and availability depend on eligibility, underwriting, and property requirements. Your home secures a mortgage or home equity loan; consider costs and repayment obligations. USAloans Inc. NMLS #2000187. View licensing disclosures.

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